Preguntas Frecuentes - FAQ
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Can I upgrade since a hosting package to a virtual DV or dedicated server?
Yes, of course. We will charge only the diference between two packages and help you with...
Yes, of course. We will charge only the diference between two packages and help you with...
Can I upgrade the hard disk space of my Hosting package?
Yes, of course. We have the disk upgrade package for your needs: 1 Gb, 5 Gb, 10 Gb or 20 Gb...
Yes, of course. We have the disk upgrade package for your needs: 1 Gb, 5 Gb, 10 Gb or 20 Gb...
Can I use my current domain with a hosting package?
Of course, only you must check when you order a new hosting package, to select the option "I will...
Of course, only you must check when you order a new hosting package, to select the option "I will...
Contract terms of Hosting Packages?
Simply none. There are no limitations in date to adquire a hosting package.
Simply none. There are no limitations in date to adquire a hosting package.
Have I webmail support?
Of course. Over the world you can check your mail: webmailenlinea.com Also compatible with...
Of course. Over the world you can check your mail: webmailenlinea.com Also compatible with...
How can I access to my hosting control panel cPanel?
You have two options:1 . In your "Customer Area": mycustomerarea.com Use your e-mail as username...
You have two options:1 . In your "Customer Area": mycustomerarea.com Use your e-mail as username...
How i can create new e-mail accounts?
You must login into your hosting control panel cPanel, if you doubt about how to do, please check...
You must login into your hosting control panel cPanel, if you doubt about how to do, please check...
How long is the activation of Hosting Package?
The activation is fully instant once we receive payment.
The activation is fully instant once we receive payment.
I own multiple domains. Can I manage all into only one Hosting Package?
Of course. In "Standard Hosting" "Professional Hosting" and "Corporate Hosting" you can add 3, 10...
Of course. In "Standard Hosting" "Professional Hosting" and "Corporate Hosting" you can add 3, 10...
I want configure my e-mail App (Microsoft Outlook, Apple Mail, Thunderbid… how can i do it?
By default, when a new e-mail account is created, the account server details are:POP:...
By default, when a new e-mail account is created, the account server details are:POP:...
I want manage my files and upload my web site without FTP software. How can I do it?
You must enter to your hosting control panel cPanel. Go to section "Files" -> "File...
You must enter to your hosting control panel cPanel. Go to section "Files" -> "File...
I want upload my website using FTP. How can I do it?
You must access to your ftp´s url (example: ftp.domain.com), and upload your files to...
You must access to your ftp´s url (example: ftp.domain.com), and upload your files to...
My website still appears inactive. What is happening?
Probably, the issue is related to DNS propagation. You must wait max. 24-48 hours since DNS...
Probably, the issue is related to DNS propagation. You must wait max. 24-48 hours since DNS...
What are my FTP details?
By default, the access to your ftp server is like: ftp://ftp.yourdomain.com where...
By default, the access to your ftp server is like: ftp://ftp.yourdomain.com where...
What hosting Control Panel is offered with Hosting Packages?
We offer cPanel/WHM one of the best panels on market.
We offer cPanel/WHM one of the best panels on market.
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